We understand that sometimes plans change and cancelling is your only option. We can cancel your order if the restaurant hasn't started preparing it yet, and if they have they may be able to give you a refund or credit. Best way to find out? Call the restaurant, if you can’t get through to the restaurant, get in touch via our help form so we can assist you.
How can I cancel my order?
Still need help?
Our support team is here to help answer your questions. Get in touch via your preferred contact method below.
- Chat with us
- Send us an email
- Talk to us
Talk to us
You can speak to one of our friendly support staff from 9AM til 2AM AEST, seven days a week on 09 801 1024.
Have all your order details ready - we'll be able to sort things out a lot faster that way.
Articles in this section
- Once I’ve placed my order, can I contact the restaurant directly?
- How can I cancel my order?
- I've received a confirmation but my order has not arrived, what can I do?
- Can I change my order after I have paid for it?
- I haven’t received an order confirmation, what should I do?
- How do I know if my order has been confirmed?